All sales are final Except the battery is defective. We cannot approve a replacement If your battery is physically broken in any way. If we receive a physically harmed battery, we will not be capable of return it. Remember to Speak to us at [email protected] for even further data. https://stiiizy-starter-pack-blac12086.educationalimpactblog.com/56862709/the-2-minute-rule-for-z-scale-starter-kit